UX & Personas

CrownPeak delivers the ability to manage, personalize, and report on digital content.
The platform allows users to publish to web, mobile and any connected app or device.

HIGHLIGHTS

Beautiful User Interface
Rich Development Environment
Digital Asset Management
Personalization
Workflow & Access Control
Multisite Management
Multilingual Support
Scalable & Secure
Marketplace Integrations
Jumpstart Tools

UX & Personas Overview

This page was developed to answer questions about user experience and persona expectations for the CrownPeak Platform.

THE INTERFACE


A Blank Canvas

This screen displays the concept of simplicity with the interface.
By starting with a blank canvas this leaves open the ability for the workspace to be customized for every different user persona.

Single Panel

A single panel docked to the right of the interface.

Double Panel

Two panels one docked on each side of the interface.

Tab Panels

Two panels being docked into one panel on the right of the interface.

Stacking Panels

Stacking panels in the dockable areas of the interface.

Powerful Panels

Panels give the user unlimited interface customization options.
They allow users to achieve the full round trip for managing and marketing an online property.
They give developers space to develop 3rd party extensions.
Panels open the product up to a more enjoyable experience.

THE CONTENT



Branded Interface

Outfit the product with your brand logo and colors.



Drag & Drop Interface

Interface development made easy through drag & drop.



Component Drag & Drop

Component library drag & drop expands development capabilities.



Development Environment

A smoother development experience from frontend to backend.



Responsive

Responsive admin panel with abilities to preview content in configured preview modes.



Smart Panels

Panels with the ability to display relevant content when needed.



Component Library & Page Building

Panels with the ability to display relevant content when needed.



Predictive SEO

Intelligent reminders to apply SEO information to your content.




Personalization

Personalize Web and Mobile experiences and deliver results driven engagement.




THE DASHBOARD


A powerful dashboard giving users...



Quick Glance

Make better decisions and react quickly.

Round Trip

Motivate change and deliver marketing metrics.

Drag & Drop

Interface customization through Drag & Drop.

Integrate

Expand capabilities through integrations.

Display Anywhere

Share information across any screen.




THE REPORTS


Turn visitors into customers by analyzing meaningful interactions between users and products that guide proactive decisions.



Analyze

Reports focused on audience, acquisitions and behavior. See what works and what doesn’t across web and mobile through standard reporting.

Engage

Reports focused on decisions and personalization. Target visitors with the right interaction at the right moment.

Integrations

Have a prefered reporting system? Connect yourintegration and populate our clean reporting pages.

Triggers

Set triggers that alert you based on web or mobile user engagement, actions and more.

Operator

Reports focused on content, users, actions and more that take place inside of the CMS.



Examples

An assortment of products using panel based interfaces along with drag and drop abilities.


Path to a clean UI

This section outlines the necessary path to creating a clean UI.


1. Design

Defining the expected delivery.
+ Vision
+ Concept
+ Define

2. Framework Selection

Organizing the building blocks.
+ AngularJS
+ Bootstrap 3/12 col grid system
+ Ext. Libraries

3. Frontend

Translation of design to code.
+ Markup Design
+ Interactions
+ User Experience

4. Connect

Visual connection to functional.
+ Structure
+ Connect
+ Review

THE CUSTOMER


User Personas

The interface concept was created based off of product research and expected capabilities for the product.
Users must be able to accomplish a wide range of tasks in an easy to understand interface.
Delivering consistant capabilities in a complex content management system has been defined in this section.


Administrator

Individual that controls the users, groups, configuration settings and overall stability inside of the Content Management System and hosting environment.

Developer

Individual who creates and develops the backend and frontend of a website inside of the CMS. Responsible for development process.

Editor

Individual that reviews and approves the content inside of the CMS. Responsible for delivering high quality websites to the customer.

Author

Individual who creates and develops the content inside of the CMS. Responsible for the delivering high quality websites to the customer.