Product: Feature List
Classic & Volte
This section displays a core feature list for the current CrownPeak Product Version offering outlined into the different sections of our product.
Dashboard
Roles and Permissions
Roles or access permissions can be configured within the system. Clients have complete flexibility to name those roles. The roles are very granular (down to field level if needed) and can be applied to any level of workflow. Clients have the ability to change roles at any time.
Widgets
Widgets are small applications with limited functionality that can be added to the dashboard and executed within the dashboard by an end user. A widget has the role of a transient or auxiliary application, meaning that it just occupies a portion of a webpage and does something useful with information fetched a source and displayed in place.
Dashboards
We deliver the ability to create custom Dashboards. This allows users to create "quick glance" interfaces for their data before they dive deeper into the various sections under that umbrella. A dashboard's purpose is to summarize all the important information under an umbrella.
3rd Party Integrations
We have setup the dashboard to allow 3rd Party businesses to integrate directly into the Dashboard interface extending the functionality and delivering more focused information to the user. Examples: Google Analytics, Facebook, Twitter, Sales Force, Demandbase and many more.
Layouts
We have customized the Widgets and Dashboards to allow for full layout customization. This gives the user the ability to make widgets any height or width that will fit there needs. Tabs at the top of the interface allow for multiple dashboards to be visualized by the user.
Public vs Private
With the ability to create custom dashboards we have also added the ability for the user to create public or private dashboards. Public dashboards ensure that any user in the same company will be able to access the dashboard setup. Private dashboards will only display for the user who has created them.
Content Management
FileView
The first view a user will see when coming to the content section of the CMS. The fileview offers multiple ways of displaying the content such as List View and Grid View. All editing and functionality controls are seen in this interface.
Accordion
The accordion sits on the right side of the content section of the CMS. This accordion delivers multiple sections with tab options embedded inside such as Asset Information, Asset Properties, Assets Linked, Tasks and much more.
Preview
The preview interface delivers the ability for previewing to all assets inside the CMS that meet the standard guidelines. This window is only to preview your content with editing functionality in seperate screens.
Edit Ice
Our CMS provides multiple different ways of editing your content. Ice-Mode as we call it displays your content as seen in preview mode with the editable content blocks highlighted. When a user selects the content block he or she wants to edit a panel will open containing a WYSIWYG for content modification.
Edit Inline
The second display our CMS provides for different ways of editing your content. InLine-Mode as we call it displays your content as seen in preview mode. The difference here is that you can simply click directly on the content to edit. When a user clicks they are able to make the edits directly in the preview mode and a WYSIWYG is able to be displayed only when necessary.
Edit Form
The third and final display our CMS provides for editing your content is Form-Mode as we call it. Form-Mode displays content in a seperate window which is form based only. The difference here is that the window does not display the preview but a list view of your content with input fields. When a user clicks they are able to make the edits directly in the input fields.
Edit Image
When navigating to an image inside the content area of the CMS the user can double click to open the asset. He or she can then select to edit the image which will display an interface with options such as crop, resize, orientation, brightness, contrast, saturation, text and many more options which are able to be saved.
Templates
The templates live inside of the System Folder of the fileview section. The system folder holds multiple files which allow websites to be previewed in the CMS. The input files control the ability for content to become editable while the Output file controls the frontend interface.
Models
The models live inside of the System Folder of the fileview section. Models provide an asset creation method allowing authors/editors to create new content based on established content patterns, inheriting and sharing configuration, settings, templates, and content as source models. The Model provides features that enable content teams to effectively leverage their investment in CrownPeak to create any number of new content asset in various sections of the site.
Libraries
The libraries folder lives inside of the System Folder of the fileview section. The system folder holds multiple files which allow websites to be previewed in the CMS.
Dashboard
The dashboard folder lives inside of the System Folder of the fileview section. The system folder holds multiple files which allow websites to be previewed in the CMS.
Collections
With collections we allow you to create organized content by grouping your media together. Users can then navigate to the collection and apply group actions to help speed up processes.
Action Menu
The action menu displays on the top toolbar of the content area when an asset has been double clicked. The action menu provides dropdowns that allow the user to complete actionable items such as editing, refresh, preview, view output, cut, copy, clone, branch, delete and more.
Workflow Menu
The workflow menu displays on the top toolbar of the content area when an asset containing workflow has been double clicked. The user has the ability to push content to it's next state of the workflow. Workflow is setup by admin as a process to get content from beginning to live through a proofing process.
New Menu
The new menu displays on the top toolbar of the content area at all times and follows the standard OS model of a new menu. This provides users with the ability to create new folders, files, uploads. Developers can also program custom options into the dropdown.
Layout Menu
The layout menu displays on the top toolbar inside the content section of the CMS. This layout menu only becomes available when the developer adds a line of code with specifications inside of the template. Layout examples are 1, 2, 3 column or 1, 2, 3 slider with columns for the layouts.
Language Menu
The language menu displays on the top toolbar inside the content section of the CMS. This language menu only becomes available when the developer adds a line of code with specifications inside of the template. Language examples are english, spanish, chinese, and more.
Device Menu
The device menu displays on the top toolbar inside the content section of the CMS. This device menu only becomes available when the developer adds a line of code with specifications inside of the template. Device examples are mobile, tablet horizontal, tablet landscape, desktop and more.
Debug Console
The debug console is able to be turned on through the settings panel inside of the CMS. The debug console gives the develop the ability to debug the files that he or she is working on.
Accordion
The accordion sits on the right side of the user interface in the content area of the CMS. The accordion is broken into multiple different sections which give users basic and advanced options based around the asset selected.
Accordion Overview
The Overview section for linked assets inside of the CMS allows users to get a quick look at valuable asset information. This section contains a tab for Information related to the asset, a tab for thumbnail and tags, a tab for profiles and a tab for reports.
Accordion Properties
The accordion sits on the right side of the user interface in the content area of the CMS. The properties panel contains a list of valuable abilities such as General overview, Publishing, Set Schedule, Dependencies, Access, Template, Model, Workflow, Content, Options, Alerts, Versions, Publishing Audit, History and more.
Accordion Linked Assets
The accordion section for linked assets inside of the CMS allows users to select an asset and to see all the assets that have been linked to it. This comes in handy if making major changes to an asset.
Accordion Tasks
The accordion section for tasks inside of the CMS allows users create a new task as well as manage tasks that have already been created. Website admins and authors can communicate through these tasks to help move progress along on a website.
Advanced Filtering Options
Folder and System Wide filtering options allow the user to quickly filter directly to the content they are looking for. Looking for the needle in the haystack then our filtering will help you preview till you find it.
Ephox WYSIWYG
Users have the ability to edit content with standard input fields, Ephox or TinyMCE WYSIWYG. The Ephox option when selected allows you to seamlessly write, design and edit HTML rich text and images. Licensed by IBM, Oracle, OpenText and EMC.
TinyMCE WYSIWYG
Users have the ability to edit content with standard input fields, Ephox or TinyMCE WYSIWYG. TinyMCE is a platform independent web based Javascript HTML WYSIWYG editor control released as Open Source under LGPL. TinyMCE has the ability to convert HTML TEXTAREA fields or other HTML elements to editor instances
Set Schedule
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Dependencies
Interconnectors between published assets in your instance.
Versions
Allows the specific user group to view versions of current assets, allowing for possible rollback if needed (File Assets Only).
Developer Experience
Code Editor
CrownPeak has implemented a versatile text editor in JavaScript for the browser. It is specialized for editing code, and comes with a number of language modes and addons that implement more advanced editing functionality. The editor also has customization capabilities such as a rich programming API and a CSS theming system are available for customizing CodeMirror to fit your application, and extending it with new functionality.
CrownPeak Desktop Connection ( CDC )
Users of Visual Studio will have access to API documentation through IntelliSense. And of course, developers still have access to these powerful features Allows developer to use the editor of their choice including Visual Studio 2005/2008/2010, Dreamweaver, and Notepad++ Includes Bulk File/Large File upload capabilities Allows quick access to multiple CMS instances.
Template API
The CrownPeak CMS API enables developers direct access to the CMS Platform without going through the user interface. Developer can easily add, remove and publish content in the CMS. CrownPeak has provide many of the powerful API function calls that are used to navigate, search, add, remove content. Content includes assets, template, models, workflows, tasks, and more. In addition, the document has been upgrades with real world example and detailed descriptions to improve your overall developer experience.
Search Engine Optimization
Metadata Management (MDM)
With CrownPeak MDM you have the ability to tag content and to relate the content via these tags. As an extension to content relationship management, these tags would then naturally be used as a method of optimizing or personalizing content based on user-segmentation.
Digital Asset Management
Asset Presentation
We present the content in the digital asset management area in a easily digestable list view or grid view. This gives the best options for navigating the content as needed by the user.
Advanced Filtering Options
Folder and System Wide filtering options allow the user to quickly filter directly to the content they are looking for. Looking for the needle in the haystack then our filtering will help you preview till you find it.
File Type Recognition
The digital asset manager recognizes most standard file type options that are used in todays market. The application reads the filetype and if there is no thumbnail we present you with en easily recognizable icon thumbnail.
Direct Asset Editing
Once you have found the asset or assets you are looking for you can easily click to edit the content as needed. Read more about filetypes and the editing capabilities.
Built-in Image Editor
Along with the standard content editing most users who manage websites need to be able to edit imagery without leaving the application. We have an image editor that allows you to do just that.
Lightbox Presentation
The lightbox presentation allows you to get the quick inline preview you are looking for without losing your place when navigating through the digital asset manager.
Meta Data and Tagging
Most managers look to add information to content for future discovery. Add Meta Data direct to your assets for search ability on the web. Add tagging information gives assets the ability to be found through search and filter.
Image Downloading
The content section of the application allows you to manage, sort, filter and edit the assets you need to use. Some designers and developers need the capability to download the content for desktop editing.
Media Types
The digital asset manager allows for most standard file types to be imported, previewed and edited. Some of those filetypes are: jpg, gif, tiff, raw, bmp, png, avi, mov, mp4, mpeg, wvm, dat, and more.
Collections
With collections we allow you to create organized content by grouping your media together. Users can then navigate to the collection and apply group actions to help speed up processes.
Connectors
Overview
Connectors are a quick and direct method to leverage the CrownPeak Marketplace. Start by selecting a connector and enter your authentication credentials. Connects can be used in dashboard widgets such as Google Analytics, Facebook Insights, and Demandbase. Connects can also be used to send and receive data to social sites, document management sites, and more.
Authentication
Connectors are a quick and direct method to leverage the CrownPeak Marketplace. Start by selecting a connector and enter your authentication credentials. Connects can be used in dashboard widgets such as Google Analytics, Facebook Insights, and Demandbase. Connectors can also be used to send and receive data to social sites, document management sites, and more.
Publishing Monitor
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Settings
Account
The account section of the settings area gives users the ability to edit account and edit preferences. The edit preferences allows for more advanced customization settings such as localization, alerts, debugging, WYSIWYG selection and more.
Users and Groups
Core functionality of the CMS is controlled by Users and the Groups that that live inside. This section of the settings area gives users the ability to view and adjust with admin level capabilities the groups that they are a part of.
Workflow
The workflow section of the settings area is one of the most important pages of the CMS. The workflow preferences area displays all the current workflows that have been setup along with the ability to create new, edit or delete a workflow.
Publishing
The publishing section of the settings area contains items such as Export FTP, Export HTTP, Export SMTP, Export ODBC, Packages, Fed Auth, Filenames and more. With these sections the user has the ability to do connect file transfers, customize file extensions to name a few.
Configuration
A core part of the CMS customization sits insode of this configuration section of the CMS. Users have the ability to setup 3rd party connectors, configure security settings, adjust password expiration, configure authentication, add menus and much more.
Tools
The tools section of the settings area gives developers the ability to quickly find out valuable information within the CMS. Such as Diagnostics based on information inside the CMS, Recompile C# Templates, Clear Link Cache to name a few.
Reports
Task Reports
These reports display information based inside of the CMS. The reports generated show site specific tasks and workflow tasks that need attention from a CMS user.
Users and Logins
These reports display information about users and logins such as Last Logins, Most Active Users, Least Active Users, Login Alerts, Never Logged In and more.
Publishing Reports
These reports display information about content publishing such as Last Published, Assets Near Publishing, Modified Unpublished, Asset Refresh Schedule, Queued Assets, Errors and more.
Site Summary Reports
These reports give a basic overview of overall site analysis such as Total users, Total Groups, Total Files, Total Folders, Total Published Files and more.
My Reports
These reports display information related to content inside of the CMS such as Flagged Assets, Locked Assets, Queued Assets, Modified Unpublished Assets, Last Modified, Alerts and more.
Asset Reports
These reports display information related to content inside of the CMS such as Locked Assets, Oldest Pages, Last Modified, New Assets, Templates and more.
Domain Management
Enable Basic Authentication
Enable 401 / basic authentication for a CP Hosted Site
Disable Basic Authentication
Remove 401 / basic authentication for a CP Hosted Site
Site Setup
Setup a new site – this may or may not involve virtual folders
Bind Domains
Bind a domain or domains to existing a site when not done as part of initial site setup
Setup Virtual Folder
Setup a virtual folder for an existing site when not done as part of initial site setup
Redirect Site
Setup an alternate site to redirect a collection of domains to another site
Create CSR
Request Certificate Signing Request (CSR) for a server
Install SSL
Install a Secure Sockets Layer (SSL) Certification on a server
SFTP Access
Setup a SFTP account to access wwwroot or site root folder.
Change .NET Version
Change the .NET version of site
Custom Application Install
Install a custom application or adding items to the global assembly cache or other installations outside of cms
CDN Setup
Setup the Cloud Front CDN within the client hosting environment
Multi-Language Management
Localization User Interface
Inside the Settings area of the application users from different countries have the ability to change the backend CMS User Interface to the language that best fits there needs. This will reskin the interface in the launguage that is selected.
(TMF) Translation Model Framework
TMF is CrownPeak Professional Services' approach to translation, internalization, localization. The core idea is to make sure you are notified when any master content is updated so you can decide whether you want to re-translate any localized versions.
Translation Services
We integrate with several external translation companies such as translation.com, EC Innovations, L1ionBridge, Sajan, and many more. By integrating with the 3rd party companies you can greatly increase the abilities of the CrownPeak CMS.
Search
Basic Content Search
Inside of the content section of the application users have the ability to click the search button. This opens gives the user the ability to search by name, asset id, path, url and more.
Advanced Content Search
If a basic search is not enough inside of the content area of the application we have added an option for advanced search options. This allows users to search more by fields, comparison, value, boolean join, limit results and more.
Reports Search
Inside of the reports section of the application users have the ability to navigate to a specific report. At the top of all reports users are able to quickly search for the reporting information they are trying to find.
Folder Content Filtering
When viewing the datagrid inside of the content section of the application users have the ability to select a filter button. This gives the user instant abilities to filter content based on Folder Level content such as labels, tags, templates, dates, file types and more.
System Wide Content Filtering
Folder level not enough then the option to filter content system wide opens up the ability to seach inside the content section of the application. This gives the user instant abilities to filter content accross the entire system labels, tags, templates, dates, file types and more.
Related Assets Search
As users find the assets they are looking to use they also have the ability to use the related assets search inside of the properties menu by selecting "Also Applies To". This gives users the ability to search related assets such as labels, neighborhood, deploy common, workflow, status, file siblings, templates and more.
GoTo Menu
A menu option seen across the top header of the application with the label "GoTo" allows users a shortcut to some powerful seach tools. Quicklinks direct to last content updated or a simple search field.
WCO Filter and Sort
Website Content Optimizer displays tests and targeting content that users have setup. We have a simple interface that allows user to quickly filter and sort to find the content they are looking for with speed.
Enterprise Search
CrownPeak’s Site Search is a powerful and flexible enterprise solution that makes even the most complex websites more navigable and easier to use. It is cloud-based, hence the name Site Search-as-a-Service, which means customers do not bear the costs of hardware, software or system maintenance. Site Search is delivered fully implemented, bundled with a support program and ready to be be customized for any specific requirements.
Import and Export
FTP
A user can connect his or her FTP [File Transfer Protocol] directly into the Settings area of the CMS. By connecting the FTP [File Transfer Protocol] the user will have the ability to import or export information as needed.
Uploading
The content section of the CMS allows for users to bulk upload content and organize it as needed. Content such as Images, Videos and other types of media are able to be bulk uploaded into the CMS using out Upload feature.
Users can utilize email to send information directly into the CMS. An example of this is a user has the ability to send an email to the appropriate address containing text inside of the content area of the email. The system will automatically create an asset inside of the content area.
Reports
Our reporting section gives users a detailed report of information that is happening inside of the CMS. Users have the ability to export out Excel or CSV files containing this data to be used as needed.
Users and Groups
Our settings section gives users a detailed report of users and groups that have been setup inside of the CMS. Users have the ability to export out Excel or CSV files containing this data to be used as needed.
Support
Instant Support
We have created an instant support desk named "Connect" to deliver information to your fingertips. This central location will allow for users to find information when needed easily and effortlessly.
Introduction to CrownPeak
The introduction documents help new users get started with our applications. Guided videos and easy to understand documentation give any user a simple way to get started.
Documentation
We have an extensive guide of documentation for all CrownPeak users. Some of the categories are: Announcements, Data Sheets, Design Patterns and Best practices, Developers, Partner Documents, Product Updates, Release Notes, Training Portal, Users and Administrators and more.
Videos
Not able to find the information you are looking for? No problem we have a video section highlighting Product Features, Monthly Product Updates, Webinars, Developer and Admin Training, End User Demos, Desktop Connection and more.
Articles
The articles section has been created to help with guided information. Broken up into multiple categories such as Volte UI and C# API, Classic UI and API to Users and Administrators.
Pause Online
PAUSE Online is a knowledge base for CrownPeak Customer Success - Support, Managing Consultants, and Professional and Enablement Services. Documents, discussions and articles related to our process and best practices should be shared here.
Marketplace
Integrations
Integrations are powerful tools that can improve the functionality of your web site and your authoring experience in the CMS. They can appear in many places, from adding custom tags to pages to separate embedded UIs to those products, to showing data for the integrations right in the Dashboard.
Categories
The marketplace is broken into categories that allow the user to expand the CMS capabilities. Some of the categories include Analytics, Social Media, Search, CRM and Data, Translation Management, Markting Automation, eCommerce, Governance / Compliance, Authentication and Access, Testing and Targeting and more.
Integration Pages
The integration pages inside the marketplace deliver a full profile layout for the integration that is listed. The profile page displays information about the integration, effort to install, status if it has been implemented, details about how to install and more. Each profile also displays three images displaying the integration and what it will look like.
(WCO) Website Content Optimization
Testing
Targeting
CrownPeak Web Content Optimization (WCO) allows users to create dynamic content that can be targeted? to different type of visitors to your website. Users can add & update their dynamic content directly in the CMS editing experience. WCO Targeting provides numerous rules to determine who sees your content. This includes: Demographic rules (i.e.: Browser, OS, Screen, Country, Language), Source rules (i.e.: Search Engines, Social Media, Other), and 3rd party marketplace integration data (i.e.: Demandbase)
Collections
CrownPeak Web Content Optimization (WCO) organizes your dynamic content blocks into logical groupings. This can include all of the dynamic content on a web page, web site, or the content associated with a marketing campaign. All of the results will be recorded, summarized and presented through the Collections reports.
Customer Data
Information
Each time a visitor comes to a CrownPeak hosted website we have the ability to identify and track a large number of attributes. Some of these attributes are come form the visitors browser such as Demographics data (i.e.: Browser, OS, Screen, Country, Language), Sources data (i.e..: Search Engines, Social Media, Other). Other data can be collected from 3rd party integration partners (i.e.: Demandbase, Facebook, Twitter, LinkedIn, Google+). All of tis can be send on to your CRM or eCommerce solutions.